At Icon Rugs, we respect your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use IconRugs.co.uk, we may collect:
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Name, email address, billing and shipping addresses
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Payment information when you place an order
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Information about your browsing behaviour on our website, including pages viewed and time spent
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Data you provide when contacting our support team
We use this information to process orders, improve our services, and personalise your shopping experience.
2. How We Use Your Information
We use your personal information to:
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Process and deliver orders
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Respond to inquiries and provide customer support
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Send order updates and service notifications
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Improve our website, products, and services
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Comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies
Cookies are small text files stored on your device to enhance your browsing experience. Icon Rugs uses cookies to:
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Remember your shopping cart
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Analyse website traffic and performance
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Personalise content and offers
You can manage or disable cookies through your browser settings. Disabling some cookies may affect website functionality.
4. Data Security
We implement industry-standard security measures to protect your personal information. This includes secure payment processing, encrypted data transmission, and restricted access to sensitive information.
5. Third-Party Services
We may use third-party services for payment processing, website analytics, and marketing. These providers are required to maintain the confidentiality and security of your data and are not allowed to use it for other purposes.
6. Your Rights
Under UK data protection laws, you have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your data
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Request deletion of your personal information
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Object to the processing of your data for marketing purposes
To exercise these rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and the date of the last update will be noted.
8. Contact Us
If you have questions or concerns about our Privacy and Cookie Policy, please contact our support team:
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Email: [email protected]
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Contact Form: Contact Us
Your privacy is important to us, and we are committed to keeping your information secure and using it responsibly.